QUESTIONS? WE HAVE ANSWERS!
1 . How long will this take?
You will arrive 15 minutes prior to your booking time, once you enter the escape room you will have 60 minutes to collect the clues and escape.
2. Do I need to be strong to play?
This is not a game of physical strength but a game of the mind. Your perceptiveness, logic and resourcefulness will be put to the test. While you will manipulate many puzzles and small objects, no climbing or heavy lifting is needed. You will not have to force or pry your way into objects.
3. What do I need to bring?
Your sharp intellect and creativity. You can't use outside objects to solve puzzles in the room, including mobile phones.
4. How old do you have to be to play?
Age over 14 are permitted without an adult as long as an adult stays on the premise for the duration of the experience. All adventurers will need to sign the waiver regardless of age, click the button to print ahead of time or you can fill it out when you arrive.
5. There are only 2 of us, will be get the room all to ourselves?
Depending on the capacity in each room, if you do not book the room in it's entirety there is a chance that you will be with others. On the booking page you'll find the room with the availability, if you would like to be with your group only, you can book all of the "available" spots. You can book the rooms as private, $200, for up to 8 people.
6. So, if we don't book the whole escape room we will be with strangers?
It is very likely that you will be with others that you may or may not know. Making new friends is fun. But, you can book the whole room by purchasing all of the seats ($200 for a room of 8) Please know that we do not "place" you into a room, you choose the room during the booking process.
7. Is this scary?
While the escape room can be quite thrilling, it is not scary.
8. Can I cancel my reservation?
There is a "no refund" policy.
9. Am I actually locked in?
In order to successfully complete the "escape", you need to complete all of the puzzles before leaving the room. However, you can exit the room at any time for emergencies, once you leave you cannot re-enter.
10. What if we can't solve any of the puzzles?
No worries, if you get stuck we will give you little hints to guide you in the right direction.
11. What if I am late?
It is strongly recommended that you arrive 15 minutes prior to your booked time, we will go over what you will be doing and answer any questions that you may have.
We can not interrupt the live escape room. Be sure to check the address of the room you're going through to ensure prompt arrival time.
PLEASE KEEP IN MIND THAT IF YOU ARRIVE LATE, THERE IS NO REFUND.
12. Can I come back and play the same escape room again?
If you would like to come back to the same escape room again, you must rebook the entire escape room, you will not be permitted go through the escape room with other people that have not gone through, we don't want to spoil the fun for the newbies.
13. I don't see a time that is convenient time for me and my friends, can you make exceptions?
Yes, we are happy to work with you to make this happen! Call or use the contact page to touch base with us.
14. How much is it go through the Chestnut Hill Escape Room?
It is $28 per person.
15. Can I play if I'm drunk?
No, an escape room is not the right place to be drunk, it will disturb the other participant and you will not be able to play the game to your highest ability. Doylestown Escape Room reserves the right to refuse the service to anyone who appears intoxicated or disruptive.
16. It says a minimum of (#) of people/children, what if I don't have enough people to meet the minimum?
We will contact you to reschedule your booking if more people don't book at the same time.
19. But, I only want to go through the room with less than minimum (1, 2 or 3 total), what can I do?
You can book the minimum amount to ensure that you get the time and date that is suitable for you.